FAQ
FAQ
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1: Location & Working Time:

A: We are an International source locate in China.
Our system process your orders automatically 7/24. Our customer service team answer emails from Monday to Saturday, 8:30 a.m. to 18:00 p.m. (GMT+8)

2: How long will it take to get response from us?

A: You should receive a response in less than 24 hours.

3: What’s your MOQ?

A: We accept 5 gram, but suggest u buy 100g or more, Because price good and easy to packing and shipping.

4: What’s the delivey time ?

A: Usually, we will ship for you as soon as paid, or 1-2 days after confirm your payment.
After shipping 3-7 days you can get your products.
For mass order, please allow 5-8 days by Air, 20-35 days by Sea.

5: Do you supply samples?

A: Yes, Some samples are free of charge, you only need pay the postage.
Specific informations contact us in advance pls.

6: Do you accept VISA card or credit card?

A: Sorry we don’t accept VISA card or credit card directly, but we can accept WU/MG/Bitcoins & T/T. If you can use credit card to pay those way, we accept it.

7: Do u accept Paypal?

A: We don’t accept Paypal. For Paypal has added desen-nutrition to their Banned list for we sell “Prohibited Substances”.

8: How to get a quotation?

A: Just tell us the quantity and your address.
Such as: 500g Tren Ace ship to Canada.

9: Do you have any reshipment policy?

A: We have good after-sale service and re-shipment policy if any parcel lose. We always take high importance to package of our products. But in spite of our best efforts, few unfortune will happen.
We are responsible if your goods are seized. We have a 2 reship policy for USA, UK and 1 reship policy to all other countries in case of a seizure.

10: What will u do if your powder is not good?

A: First of all, our QC department will do strict examination of all our export products by HPLC, UV, GC, TLC and so on, we will try best to reduce the quality problem to near zero. But if any reason from us, we are very glad to send you free goods for replacement or refund your loss.


Sara 86-18908446970